Privacy Policy
This Privacy Policy outlines how Canopy Games, a trading name of TechEdMike Limited (Company No. 07620703), collects, uses, stores, and discloses information from users (“Students”) of our courses and services (“School”).
This policy applies to all courses and services offered by Canopy Games.
1. Personal Identification Information
We may collect personal information from Students in several ways, including (but not limited to) when they:
- Enrol in a course
- Subscribe to a newsletter
- Access other features, services, or resources we make available
Students may visit the School anonymously. We only collect personal information if it is voluntarily submitted. However, choosing not to provide certain information may prevent access to specific services or features.
2. How We Use Collected Information
We may use personal identification information for the following purposes:
- To improve customer service – Your information helps us respond more effectively to support requests.
- To personalise the user experience – We may use aggregated data to understand how Students use our services.
- To send relevant communications – Email addresses may be used to send order updates, respond to inquiries, or share relevant content.
3. Sharing Your Information
We do not sell, trade, or rent personal identification information to third parties.
4. Cookie Policy
Our website uses cookies to improve functionality and deliver a better user experience. A cookie is a small text file placed on your device when you access our site. We use cookies for:
- Essential functionality – to enable core features such as login and course access
- Analytics – to understand how users interact with our site and improve performance
- Embedded content – to support media and interactive features within our learning platform
You can control or delete cookies through your browser settings. Disabling cookies may impact your experience and access to some features.
By continuing to use our site, you consent to the use of cookies as outlined above.
5. GDPR Compliance (for UK and EU Residents)
If you are located in the UK or European Union, your personal data is protected under the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:
- Right to Access – Request a copy of the personal data we hold about you
- Right to Rectification – Request corrections to inaccurate or incomplete data
- Right to Erasure – Request deletion of your data, subject to legal requirements
- Right to Restrict Processing – Limit how we use your data
- Right to Data Portability – Request your data in a portable format
- Right to Object – Object to data use based on legitimate interest or marketing
To exercise these rights, email us at: [email protected]
We process data only when legally permitted — based on your consent, our contractual obligations, or legal requirements. We do not engage in automated decision-making or profiling.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for — including legal, accounting, or regulatory obligations. In general:
- Student accounts are retained while the account remains active
- Purchase and transaction records are retained for a minimum of 7 years to comply with UK tax laws (HMRC)
- Inactive user data may be archived or deleted after a reasonable period of inactivity
- You may request deletion of your personal data at any time, subject to any legal obligations we must meet
When data is no longer required, it is securely deleted or anonymised in accordance with data protection best practices.
7. Third-Party Websites
Students may encounter links or content in our School that lead to external websites. We are not responsible for the privacy practices or content of those sites. You are encouraged to review the privacy policies of any third-party websites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the "Last Updated" date below. Continued use of our services indicates your acceptance of any modifications.
9. Your Acceptance of These Terms
By enrolling in or using our School, you agree to this Privacy Policy. If you do not agree, please do not use our services. Continued use after changes are posted will be deemed acceptance of those changes.
Last Updated: [6th June 2025]
Canopy Games is a trading name of TechEdMike Limited, Company Number 07620703, United Kingdom.